Forward
The terms and conditions below apply to all coaching services, on demand products and live events provided by Lori Rudiger of Getting Your Groove Back (“the coach”), to any individual or organization (“the client”) and constitute the contract for the service to be provided by Lori Rudiger for the client. The term ‘coaching’ as here used covers communications coaching, personal relationship coaching and personal development for clients and where applicable includes mentoring or supervision services provided for clients, coaches or others.
In the spirit of good practice, when the client is purchasing coaching services/products from Lori Rudiger, she asks the client to confirm within the service specific contract that the client has read and agrees to each statement below and that the client wishes to proceed.
All coaching services/products and communication, email or otherwise, delivered by Lori Rudiger, as well as information on this website (gettingyourgrooveback.com) are meant to help the client work through personal communications challenges pertaining to dating and relationship. Coaching is not a substitute for professional mental health care or medical care.
The term ‘coaching’ as used here covers life coaching and personal coaching, but it also extends to other products and services as defined on this website(gettingyourgrooveback.com) for clients.
Lori and Getting Your Groove Back is continually striving to ensure the standard of service she provides to its clients remains excellent. At the end of the coaching process, or series of coaching sessions, the client will be asked to complete a feedback form.
Coaching Disclaimer
In committing to personal communications coaching with Lori Rudiger, you acknowledge the following:
- You understand that the coaching services you will be receiving from your Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. You also understand that your Coach is not acting as a mental health counselor or a medical professional.
- For legal purposes, you understand that coaching is currently an unregulated industry and that your Coach is not “licensed “ by any U.S body even though the sessions may take place online with clients from other countries.
- You understand and agree that you are fully responsible for your well-being during your coaching sessions and subsequently, including your choices and decisions.
- You understand that coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and you will not use it in place of any form of therapy.
- You understand that all comments and ideas offered by your Coach are solely for the purpose of aiding you in achieving the defined goals you create with your Coach. You have the ability to give your informed consent, and hereby give such consent to your coach to assist you in achieving such goals and understand that results are not guaranteed.
- You understand that to the extent our work together involves personal and relationship development, your Coach is not promising outcomes included but not limited to trauma recovery, personal introspection, increased personal happiness and relationship progression.
Data Protection
You understand that your Coach will protect your information as confidential unless you state otherwise in writing. If you report child abuse, elder abuse or neglect or threaten to harm yourself or someone else, you understand that necessary actions may be taken and your confidentiality agreement may be limited in this capacity. Furthermore, if your Coach is ordered by a court to provide information or to testify, he will do so to the extent the law requires.
Data Security
You understand that the use of technology is not always secure and you accept the risks of confidentiality in the use of email, text, phone, WhatsApp, Zoom and any other technology.
Waiver
You hereby release, waive, acquit and forever discharge your Coach, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages you may claim to have or that you may have arising out of acts or omissions by yourself or by your Coach as a result of the advice given by your Coach or otherwise resulting from the coaching relationship contemplated by this agreement.
You further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to you to sign this agreement. This agreement shall bind your heirs, executors, personal representatives, successors, assigns, and agents.
Terms & Conditions
The coaching schedule will be arranged between the Coach and the client and can be booked up to 3 months in advance. Lori Rudiger will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements and the client’s choice of session packages. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out in this agreement.
In return of the client specific contract for the fees payable by the client (or by a third party on their behalf), Lori Rudiger agrees to provide the service as described below and in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).
The date that the first coaching session takes place shall be deemed to be the start date for the service. Where any client is unhappy with any of the terms and conditions they can contact Lori to discuss any concerns and see if they can be resolved before the first coaching session. Participation by any individual in the first coaching session constitutes acceptance of these terms and conditions.
Format of Sessions
Sessions are by Zoom video or audio. Upon scheduling the client receives a zoom link and will be responsible for using the zoom link to connect for sessions. The coach is open to other formats by mutual agreement. The coach is responsible for ensuring that she is available for consultation at agreed times.
The length of each session set by the client at the time of booking on the appointment booking platform and paid for accordingly at the time of booking. Sessions may be over-run by mutual agreement and paid for retrospectively, but only if the Coach has no commitments immediately following the session.
Session Fees
The coach’s current fees and packages are stipulated on the website and made clear at the time of booking. She reserves the right to change these from time to time. Any payments for sessions paid in advance are honored even if prices have risen between the point of booking and the time of session.
Dates and Times of Sessions
The date and time of the first session will be registered on this website and any subsequent paid sessions will be registered on the online bookings site(“Book Like a Boss”) website link sent from coach to client and maintained by Getting Your Groove Back. Coach agrees to maintain her availability to match that presented by the website, and to honor the sessions booked through the “Book Like a Boss” online bookings platform.
Sessions can only be rearranged in accordance with the section in these terms and conditions headed “Rearranging Sessions”.
Payment Terms
Fees can be paid online by debit or credit card using the “Stripe” payments gateway linked to the “Book Like a Boss” bookings platform.
Receipts and/or invoices sent by e-mail via online bookings site”Book Like a Boss”.
Fees are payable in advance of each coaching session package unless otherwise agreed.. Where payment has not been received by Lori Rudiger in advance of a coaching session Lori Rudiger is not obliged to provide the session.
Between Sessions
The coach may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these items of ‘homework’, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired personal outcomes.
The client may contact the coach by email for administrative purposes. Additional coaching can also be provided between sessions but there will be an additional charge for this. Lori Rudiger will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge and no such charges will be imposed without the client’s agreement.
Rearranging Sessions
If a client needs to rearrange a coaching session, they should provide at least 48 hours notice. No refunds will be given to clients for unused coaching sessions unless 48 hours notice has been given. In exceptional circumstances Lori Rudiger may need to rearrange a coaching session. In those instances he will also give the client 48 hours notice where practical.
Where a client pays for a session or sessions in advance they must have the coaching session(s) that they have paid for within 6 months of the payment or their fee is forfeited.
Confidentiality
Personal information or business information supplied by clients in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.
Early Termination
In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behavior by the client, actual or potential conflict of interest, or other reasons, Lori Rudiger can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance the client will be given reasonable notice of termination by Lori Rudiger where practicable and will be refunded any advance payments made for coaching sessions not yet provided.
Responsibilities
Lori Rudiger will seek to enable the client to improve their quality of life or level of relationship communications success and to achieve their desired outcomes. Remarkable results can be achieved where clients follow a clear plan, make a committed effort and be able to show up with vulnerability. However, the client has sole responsibility for taking important decisions in their life and how they use their time with Lori Rudiger.
Indemnification
Lori Rudiger of Lori Rudiger Enterprises(the Company) and Getting Your Groove Back has no liability for any personal and financial loss, incurred by any client, following commencement of coaching sessions, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in their dating and relationship communications or to achieve their desired outcomes or goals.
The Client agrees to indemnify and hold harmless Lori Rudiger and the Company against any losses, claims, damages, liabilities, penalties, actions, proceedings, judgments, or any and all costs thereof (collectively, “Losses”) to which an Indemnified Party may become subject and which Losses arise out of, or related to the Agreement, Client’s use of the Services, breach of any confidentiality obligation or any alleged infringement and will reimburse an Indemnified Party for all legal and other expenses, including reasonable attorneys’ fees incurred by such Indemnified Party, in connection with investigating, defending, or settling any Loss, whether or not in connection with pending or threatened litigation in which such Indemnified Party is a party.
Variation of Terms & Conditions
Where an Initial Number of Sessions is agreed, any changes to these terms and conditions intended to take effect prior to the conclusion of those Initial Number of Sessions will only have effect if agreed by both Lori Rudiger and the client and confirmed by Lori Rudiger in writing by email.
Governing Law
This contract is governed by the laws of the United States of America whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided or the contract.
Feedback
Feedback about the service is welcomed and can be given during a coaching session or by writing to lori@gettingyourgrooveback.com
